Feedback Survey

Please take a moment to complete this form to help us improve our services. Your comments and ratings are anonymous unless you complete the contact information within the form below.

    CALIBRATION SERVICE

    Timely receipt of your calibration reminder letter

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Service completed in a timely manner(s)

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Completion of all requested services

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Equipment returned cleaned

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Calibration labels clear and legible

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Please tell us if there is anything we can do to improve our Calibration Service:

    STAFF RELATIONS

    Staff professionalism and courteousness

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Technician technical knowledge

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Prompt response to questions

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Quotes received in a timely manner

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Please tell us if there is anything we can do to improve Staff Relations:

    SHIPPING-RECEIVING-PICKUP-DELIVERY

    Quality of packaging

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Delivery & Pickup Service - timely, accurate, and professional

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Shipping & Receiving - timely, accurate, and professional

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Please tell us if there is anything we can do to improve our Shipping-Receiving-Pickup-Delivery service:

    QUALITY ASSURANCE

    Certificates received in a timely manner

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Quality issues resolved

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Complaints resolved

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Calibration Certificates (format,info,clarity)

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Clarity of Calibration Levels we perform

    1-Poor2-Fair3-Satisfactory4-Good5-ExcellentN/A

    Please tell us if there is anything we can do to improve our Quality Assurance

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